"RapidFire Tools develops innovative and award-winning IT software tools for service providers, resellers, and MSPs. Our products have clear value propositions that help IT service providers uncover new business, expand their practice areas, and run their operations more successfully.
We understand the challenges and opportunities you face because when we started out in 1997, we began as a managed services provider. Since then we've evolved into a software vendor committed to making it our business to be a part of your success. By keeping our technology simple and creating products that actually make you money, we now have over 4,000 customers worldwide.
We’re also committed to providing exceptional product support. Although we design our software to be simple to configure and use, we understand that when you need help, we need to be there for you. That’s why our highly-skilled technical support team is not only dedicated to providing a fast response but in a recent survey of our customer base, 93% ranked our support as excellent. Unlike other software vendors, our support is always free and always will be."
